Order registration, processing and sending:
Working day means Saturday to Thursday of each week, with the exception of public holidays in Iran, and all registered orders are processed during working days and the first day after the holidays.

Pilamon online store allows its customers to register orders 24 hours a day, 7 days a week, but from 8 am to 4 pm on weekdays, it is possible to respond, follow up and send orders.

All orders registered on the Pilamon online store site will be processed by sending the order code and pre-invoice via email. This online store always takes utmost care in sending and delivering all registered orders. However, if the product runs out of stock in the online store, the customer will not be able to register that product.

Pilamon online store is allowed to stop new orders without prior notice, and all registered orders will be processed and sent before the order is stopped. Pilamon online store reserves the right to discontinue the sale of all or part of the products for any reason, such as running out of stock, without prior notice.

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